Advanced Incident Management
This training introduces the participants to the workplace hazards categories and the Hierarchy of Control strategies for controlling hazards in the workplace. The course emphasizes identification of common hazards that exist on different occupations. The content is advancing in nature and is relevant to all workplace sites.
This course is intended for engineers, problem and incident managers, quality managers, analysts, auditors, service desk staff, technicians and others responsible for resolution of critical incidents and managing organizational problems.
Day 1:
Day 2:
Day 3:
Day 4:
Day 5:
A variety of methodologies will be used during the course that includes:
· (30%) Based on Case Studies
· (30%) Techniques
· (30%) Role Play
· (10%) Concepts
· Pre-test and Post-test
· Variety of Learning Methods
· Lectures
· Case Studies and Self Questionaires
· Group Work
· Discussion
· Presentation
This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.
Daily Course Timings:
08:00 - 08:20 Morning Coffee / Tea
08:20 - 10:00 First Session
10:00 - 10:20 Coffee / Tea / Snacks
10:20 - 12:20 Second Session
12:20 - 13:30 Lunch Break & Prayer Break
13:30 - 15:00 Last Session