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| Advanced Incident Management | ||||||||||||||||||||||||
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| COURSE DESCRIPTION | ||||||||||||||||||||||||
Course Introduction:
This training introduces the participants to the workplace hazards categories and the Hierarchy of Control strategies for controlling hazards in the workplace. The course emphasizes identification of common hazards that exist on different occupations. The content is advancing in nature and is relevant to all workplace sites.
Course Objectives:Upon successful completion of this course, the delegates will be able to:
Who Should Attend?
This course is intended for engineers, problem and incident managers, quality managers, analysts, auditors, service desk staff, technicians and others responsible for resolution of critical incidents and managing organizational problems.
Course Outline:
Day 1:
Day 2:
Day 3:
Day 4:
Day 5:
Course Methodology:
A variety of methodologies will be used during the course that includes: · (30%) Based on Case Studies · (30%) Techniques · (30%) Role Play · (10%) Concepts · Pre-test and Post-test · Variety of Learning Methods · Lectures · Case Studies and Self Questionaires · Group Work · Discussion · Presentation
Course Fees:
This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day. Course Timings:
Daily Course Timings: 08:00 - 08:20 Morning Coffee / Tea 08:20 - 10:00 First Session 10:00 - 10:20 Coffee / Tea / Snacks 10:20 - 12:20 Second Session 12:20 - 13:30 Lunch Break & Prayer Break 13:30 - 15:00 Last Session |
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| EMAIL: nooraldeen@ictd.ae website: www.ictd.ae | ||||||||||||||||||||||||