How to Acquire Customers and Retain them Forever
Success in life is never just about what you know. If you are going to make your knowledge, skills and abilities work for you it is desirable to build a wide variety of contacts with whom you can share them in order to build some useful and resilient relationships.
Building those relationships requires a conscious recognition of the strategies and behaviours required.
This event will open up the possibility for you to create a strong and lasting network of useful acquaintances by the use of these strategies and behaviours. Prepare for a challenging, revealing, stimulating and extremely rewarding
The specific objectives of this unique experience are to help you:
· Begin building your network.
· Extend your network.
· Get noticed.
· Build relationships.
· Gain trust.
· Strengthen the relationships.
· Make the network operate to your benefit.
Junior managers, supervisors, line managers, team leaders, administrators – anyone who needs to build a network of strong and positive relationships.
Module 1: Nature of Networks
Expanding Your Networks
Module 2: Joining and Leaving Groups
Module 3: Breaking the Ice
Small Talk
Module 4: Finding Common Ground
Keeping the Conversation Going
Module 5: Strengthening the Relationship
A variety of methodologies will be used during the course that includes:
· (30%) Based on Case Studies
· (30%) Techniques
· (30%) Role Play
· (10%) Concepts
· Pre-test and Post-test
· Variety of Learning Methods
· Lectures
· Case Studies and Self Questionaires
· Group Work
To be advice as per course location. This rate includes participant’s manual, Hands-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.
Daily Course Timings:
08:00 - 08:20 Morning Coffee / Tea
08:20 - 10:00 First Session
10:00 - 10:20 Coffee / Tea / Snacks
10:20 - 12:20 Second Session
12:20 - 13:30 Lunch Break & Prayer Break
13:30 - 15:00 Last Session