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| How to Acquire Customers and Retain them Forever | ||||||||||||||||||||||||
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| COURSE DESCRIPTION | ||||||||||||||||||||||||
Course Introduction:Success in life is never just about what you know. If you are going to make your knowledge, skills and abilities work for you it is desirable to build a wide variety of contacts with whom you can share them in order to build some useful and resilient relationships. Building those relationships requires a conscious recognition of the strategies and behaviours required. This event will open up the possibility for you to create a strong and lasting network of useful acquaintances by the use of these strategies and behaviours. Prepare for a challenging, revealing, stimulating and extremely rewarding
Course Objectives:The specific objectives of this unique experience are to help you: · Begin building your network. · Extend your network. · Get noticed. · Build relationships. · Gain trust. · Strengthen the relationships. · Make the network operate to your benefit.
Who Should Attend?Junior managers, supervisors, line managers, team leaders, administrators – anyone who needs to build a network of strong and positive relationships.
Course Outline:Module 1: Nature of Networks
Expanding Your Networks
Module 2: Joining and Leaving Groups
Module 3: Breaking the Ice
Small Talk
Module 4: Finding Common Ground
Keeping the Conversation Going
Module 5: Strengthening the Relationship
Course Methodology:
A variety of methodologies will be used during the course that includes: · (30%) Based on Case Studies · (30%) Techniques · (30%) Role Play · (10%) Concepts · Pre-test and Post-test · Variety of Learning Methods · Lectures · Case Studies and Self Questionaires · Group Work
Course Fees:
To be advice as per course location. This rate includes participant’s manual, Hands-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.
Course Timings:
Daily Course Timings: 08:00 - 08:20 Morning Coffee / Tea 08:20 - 10:00 First Session 10:00 - 10:20 Coffee / Tea / Snacks 10:20 - 12:20 Second Session 12:20 - 13:30 Lunch Break & Prayer Break 13:30 - 15:00 Last Session |
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| EMAIL: nooraldeen@ictd.ae website: www.ictd.ae | ||||||||||||||||||||||||