24-11-2025 - 28-11-2025	3800	دبي

Course Introduction:

This is an ideal course for anyone who needs to use effective coaching skills to develop others; whether they be line managers, internal coaches, or HR professionals. Coaching is an essential activity to help improve, enhance or develop a person's skills and behavior in the workplace, and has a very positive impact on the retention of knowledge and skills, after a person has been trained.

Course Objectives:

To understand the benefits of coaching and the role of the coach
To realize when to use coaching as a development tool
To identify the stages of the coaching process
To plan and deliver a coaching session
To practice the skills at all stages of the coaching process

Who Should Attend?

Internal and on job training trainers

Course Outline:

Module 1: Introduction

Introduce the trainers and participants to each other.
Define the participants’ expectations of the course.
Determine the trainees’ needs.
Provide suggestions for effective participation in the Advanced Training of Trainers course.
Introduce the goal of the training and the unit objectives.
Review the exercises “Where Are We?” and “Reflections.”

The Training Strategy

Research and analysis – TNA
Training needs analysis
Developing your customer base
Building a training strategy
Presenting strategy for impact
Organizations and Change – driving the need for training
Responding to organizational change
Workshop – Training project to support major cultural change

Module 2: Planning for Training

Describe the steps needed to plan for training implementation.
Describe how to choose participants.
Develop selected components of a training curriculum.
Describe how to pilot test the training curriculum.
Explain the importance of developing tools to assess knowledge and skills.
Explain how to choose a clinical training site.
Explain how to develop a clinical training site.

Module 3: Implementing Training

Demonstrate the four types of role-play.
Demonstrate a variety of advanced brainstorming techniques.
Demonstrate how to develop a case study.
Demonstrate the technique of mind mapping.
Demonstrate the use of advanced lecture techniques.
Demonstrate the use of advanced discussion techniques.
Demonstrate the use of games and experiential learning exercises.

Module 4: Implementing Training (Cont’)

Effective Openings
Writing Clear Training Objectives
Group Dynamics
Dealing With Problem Participants
Group Training Techniques
Activity-Based Learning
Using Visual Aids To Enhance Training Sessions
Seating For Success
Preparation For Day Three
Interactive Training Sessions To The Group
Stop - Start - Continue - What Needs To Be Changed?
Training Evaluation
How Effective Is Your Training?
Kirkpatrick's Levels Of Training Effectiveness
Transfer Of Learning To The Workplace
Action Planning

Module 5: Examination of various Validation and Evaluation Techniques

Delivering improvements using - “SMART” objectives
Application of the 10 step training model using a case study and group discussions
Applying Validation Techniques and Methodologies
How to construct Evaluation Surveys and implement improvements
How to present results - evaluation in action - case studies
Provide an overview of the four levels of evaluation.
Develop tools for Level 1: Reaction Evaluation.
Develop tools for Level 2: Learning Evaluation.
Describe Level 3: Behavior Evaluation.
Describe Level 4: Results Evaluation.