This is an ideal course for anyone who needs to use effective coaching skills to develop others; whether they be line managers, internal coaches, or HR professionals. Coaching is an essential activity to help improve, enhance or develop a person's skills and behavior in the workplace, and has a very positive impact on the retention of knowledge and skills, after a person has been trained.

• To understand the benefits of coaching and the role of the coach
• To realize when to use coaching as a development tool
• To identify the stages of the coaching process
• To plan and deliver a coaching session
• To practice the skills at all stages of the coaching process

Internal and on job training trainers

Module 1: Introduction

• Introduce the trainers and participants to each other.
• Define the participants’ expectations of the course.
• Determine the trainees’ needs.
• Provide suggestions for effective participation in the Advanced Training of Trainers course.
• Introduce the goal of the training and the unit objectives.
• Review the exercises “Where Are We?” and “Reflections.”

The Training Strategy

•  Research and analysis – TNA
• Training needs analysis
• Developing your customer base
• Building a training strategy
• Presenting strategy for impact
• Organizations and Change – driving the need for training
• Responding to organizational change
• Workshop – Training project to support major cultural change

Module 2: Planning for Training

• Describe the steps needed to plan for training implementation.
• Describe how to choose participants.
• Develop selected components of a training curriculum.
• Describe how to pilot test the training curriculum.
• Explain the importance of developing tools to assess knowledge and skills.
• Explain how to choose a clinical training site.
• Explain how to develop a clinical training site.

Module 3: Implementing Training

• Demonstrate the four types of role-play.
• Demonstrate a variety of advanced brainstorming techniques.
• Demonstrate how to develop a case study.
• Demonstrate the technique of mind mapping.
• Demonstrate the use of advanced lecture techniques.
• Demonstrate the use of advanced discussion techniques.
• Demonstrate the use of games and experiential learning exercises.

Module 4: Implementing Training (Cont’)

• Effective Openings
• Writing Clear Training Objectives
• Group Dynamics
• Dealing With Problem Participants
• Group Training Techniques
• Activity-Based Learning
• Using Visual Aids To Enhance Training Sessions
• Seating For Success
• Preparation For Day Three
• Interactive Training Sessions To The Group
• Stop - Start - Continue - What Needs To Be Changed?
• Training Evaluation
• How Effective Is Your Training?
• Kirkpatrick's Levels Of Training Effectiveness
• Transfer Of Learning To The Workplace
• Action Planning

Module 5: Examination of various Validation and Evaluation Techniques

• Delivering improvements using - “SMART” objectives  
• Application of the 10 step training model using a case study and group discussions
• Applying Validation Techniques and Methodologies
• How to construct Evaluation Surveys and implement improvements
• How to present results - evaluation in action - case studies 
• Provide an overview of the four levels of evaluation.
• Develop tools for Level 1: Reaction Evaluation.
• Develop tools for Level 2: Learning Evaluation.
• Describe Level 3: Behavior Evaluation.
• Describe Level 4: Results Evaluation.

Training Follow-Up

• Provide an overview of training follow-up.
• Develop tools for training follow-up.

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session