This course is designed to develop skills in understanding and helping people to improve their performance.

Upon completion of this program, you will be able to:

• Analyze their personal managerial effectiveness
• Establish the task of management
• Motivate individuals in different situations
• Assess and select candidates for jobs
• Develop goals for individuals and teams
• Apply the appropriate leadership behavior in different situations
• Identify factors of successful teamwork
• Communicate effectively with individuals and teams
• Appraise individuals implement discipline and grievance procedures
• Develop individuals to improve performance

• Supervisors, Superintendents and Team Leaders
• Staff with potential to reach supervisory and team leader roles
• HR or Personnel Generalists
• HR Business Partners
• Employee Relations Specialists

• Influences
• Job elements
• Responsibility and authority
• Three circles approach
• Styles
• Changing structure and organizations

Managing Recruitment and Selection

• Job definition, description and specifications
• Policy decisions
• Recruitment and selection procedures
• Legislation
• Interviewing
• Measurement and Control

Managing People Development

• Team building and development
• Performance appraisal
• Competence and commitment
• Training development and evaluation

Managing Work

• Objectives and responsibilities
• Direction and competences
• Direction and co-ordination
• Planning
• Control

Managing Information

• Individual and group discussions
• Meetings
• Report writing

Managing Working Relationships

• Relationships and trust
• Problem solving
• Grievance and disciplinary procedures

Managing Time

• Use of time
• Time prioritizing

Managing change

• Planning the changes
• Overcoming resistance

Sources of change

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session