This workshop is designed to empower you with the necessary knowledge & skills to manage your organization HRM functions effectively. The program will focus on the core aspects of HRM functions in an organization, which are: role of HRM; job descriptions & job specifications; HR planning; TNA, training and development & orientation; performance appraisals and performance management; Points Method of job evaluation and how financial and non-financial benefits motivate employees; discipline, HR Scorecard.

By the end of the program, participants will be able to:

·         Describe how organizational conflict can have both positive and negative outcomes

·         Explain the most common causes of conflict which organizations face

·         Describe how the 5 stage Conflict Resolution Model helps to position conflict in context

·         Identify the common reasons why people resist and react to change

·         Develop and Promote a positive Changing Culture within their organization

·         Develop strategies and solutions for dealing with the consequences of excessive pressure and stress at work

·         Demonstrate assertive behavior when dealing with difficult people and situations

·         Produce a ‘competency based action plan’ highlighting the key area’s for future success, with time lines and a criteria for measurement.

HR Managers, First-time HR Managers and prospective HR Managers and anyone who would like to improve their HRM skills and personal effectiveness.

Role of Human Resource Management

·         Roles of Human Resource Manager

·         Roles of Non-HR Manager in HRM Roles

·         Human Resource Management Function

·         Human Resource Management in organizations or various sizes

Job Descriptions and Jobs Specifications

·         Methods of getting job information for JD & JS

·         Content of JD & JS

·         The role of competencies in JD & JS

·         How to write effective JD & JS Lesson 3: HR Planning

·         What is human resource planning?

·         Determining head count numbers

·         Planning for leave and absences

·         Use of part-time and temporary employees

·         Succession Planning

Human Resource Planning

·         What is Human Resource Planning?

·         Why Perform HR Planning?

·         Determining head counts number

·         Planning for leaves and absences

·         Use of part-time and temporary employees

·         Succession Planning

Writing Self-selecting Job Advertisements

·         Introducing the company and vacancy

·         Writing person and job requirements

·         Closing date

·         Making the advertisement attractive

Testing and Interviewing

·         Conducting Simple test for selections

·         Content of preliminary interviews

·         Content of employment interview

·         Types of Interview

·         The 8 types of core interview questions

·         Methods of interviewing

Performance Appraisals and Performance Management

·         Relationship between performance management and appraisals

·         The performance management system

·         Identifying suitable criteria for appraisals

·         Determining KPIs

·         Designing the appraisal tools using bars

·         Relationship between job descriptions, job specifications and performance appraisals.

·         Who conduct appraisals?

·         Dealing with lenient and strict appraisers

·         Problems in appraising

·         Conducting the appraisal interview- do’s and don’ts

·         Action Plan for performance management

TNA, Training and Development & Orientation

·         Training and Development Methods

·         When must you conduct training

·         Doing a basic Training Needs Analysis (TNA)

·         Designing T & D Programs

·         Content of Orientation programs

Designing the Compensation and Benefits Package

·         Components in a compensation package

·         Equity in Financial compensation

·         The points method of determining salary ranges and scales

·         Linking pay to motivation / performance

·         Types of financial and non-financial benefits for motivation

Discipline

·         Importance of Discipline

·         Major and Minor misconduct

·         Steps In disciplinary actions.

·         Overview of proceedings in a Domestics Inquiry

Planning for Strategic Motivation & Employee Retention

·         What do employees expect from employers

·         What motivates employees

·         Why employees join in your organizations

·         Why do employees leave your organizations

·         Creating the right environment, systems and programs for employee motivation and retention.

The HR Scorecard

·         Areas to be measured

·         Types of measures

·         Measuring effectiveness and efficiency of HRM

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session