Recruitment is the process of having the right person, in the right place, at the right time and it is crucial to organizational performance. This course provides information on the recruitment process, recruitment law, equality and diversity issues, policy and methods, online recruitment, costs of recruitment, recruitment advertising, competency-based recruitment, application forms, curriculum vitae, and internal recruitment processes.

The management of talent should not be left to change and this course will provide and equip you with best practice guidance, key issues to consider and best practice case studies.

By the end of the program, participants will be able to:

·         How to recognize the costs incurred by an organization when a wrong hiring decision is made

·         Ways to develop a fair and consistent interviewing process for selecting employees

·         How to prepare better job advertisements and use a variety of markets

·         How to develop a job analysis and position profile

·         How to use traditional, behavioral, achievement-oriented, holistic, and situational (critical incident) interview questions

·         Communication skills that are essential for a skilled recruiter

·         How to effectively interview difficult applicants

·         Ways to check references more effectively

·         Basic employment and human rights laws that can affect the hiring process

This course is for anyone interested/involved in the recruitment and selection process of staff.

Lesson 1: Getting Started

·         Icebreaker

·         Pre-Assignment

·         Review Workshop Objectives

Lesson 2:

·         Introduction to Recruitment

·         What is Recruitment?

·         Challenges and Trends Sourcing Candidates

·         Requirements

·         Case Study

Lesson 3: The Interview

·         Phone Interviews

·         Traditional Interviews

·         Situational Interviews

·         Stress Interviews Case Study

Lesson 4: Types of Interview Questions

·         Direct Questions

·         Non-Direct Questions

·         Hypothetical or Situational Questions

·         Behavioral Descriptive Questions

·         Case Study

Lesson 5: Avoiding Bias in Your Selection

·         Expectancy Effect

·         Primacy Effect

·         Obtaining Bias Information

·         Stereotyping

·         Case Study

Lesson 6: Measuring the Results

·         Cost Breakdown

·         Employee Quality

·         Recruiter Effectiveness

·         Fine Tuning

·         Case Study

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session