13-01-2025 - 17-01-2025	3300	دبي

Course Introduction:

Training Coordinators and Administrators play a vital role in ensuring any training actually solves the performance gap or need, this program equips you with the appropriate tools and techniques to manage these issues. In this program you will study:

How to develop the Training Coordinator and Administrator’s competence
How to influence management allowing new skills to be practiced
The changing needs of business and illustrating/demonstrating results
The most appropriate learning styles for individuals
Training needs analysis, design, validation and evaluation techniques
The training and development cycle

Course Objectives:

Analyze how Training & Development contribution to business performance
Reposition Training & Development by adopting a measured approach
Examine administration systems and techniques
Develop a profile for both the Training Coordinator & Administrator’s role
Apply a new 4 quadrant analysis model for individual performance issues
Be able to apply the 10 steps in the training cycle
Consider action planning for your return to work including training requirements

Who Should Attend?

Managers whose main responsibility is the co-ordination of training needs, organizing training events, selecting program or engaging external consultants
Training Administrators, who are in regular contact with individuals or line managers involving performance improvement
Full time T&D or HR specialists – including line managers with responsibility for the T & D of their subordinates
Technical professionals wishing to revalidate their knowledge and understanding when conducting training
Professionals who wish to assess new approaches for Training Coordinators and Administrators

Course Outline:

DAY 1: DESIGNING TRAINING & DEVELOPMENT TO SUPPORT BUSINESS NEEDS

Introduction, program objectives and ways of working
Change in organizations including case studies
Positioning Training & Development to ensure delivering strategic success
Aligning Training & Development activities to the business needs
Training & Development activities and organizational success including case studies
Review of day one

DAY 2: CLARIFYING/DEVELOPING THE ROLE OF A TRAINING COORDINATOR

The skills and attributes of a Training Coordinator & Administrator – exercise
How do people learn? When making training decisions – exercise
Accounting for individuals’ learning styles – questionnaire and exercise
Resources planning - medium and long term requirements
Managing change – managing your own training and development needs
Review of day two

DAY 3: TRAINING NEEDS ANALYSIS (CORPORATE VS. INDIVIDUAL NEEDS)

The relationship between T&D and company performance
At the Corporate level – including case study
Departmental and section training needs
Team development including Planning (TDP)
Personal Development Plans, manpower/talent management
Review of day three

DAY 4: EXAMINATION OF VALIDATION AND EVALUATION TECHNIQUES

Delivering effective structured program
Application of the 10 step training model using a case study
The use of Validation Techniques and Methodologies
How to construct an Evaluation Survey and using learning
How to present results to best effect – evaluation in action
Review of day four

DAY 5: BUDGETS AND BACK TO WORK PLANNING

Understand the Training and Development budget planning process
Generating Individual action plans and agreeing priorities
Review and program recap
Final review, presentation of certificates and awarding of CPE points

Course Fees:

To be advice as per course location, this rate includes participant’s manual, Hands-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.