By the end of the program, participants will be able to:

• Define the strategic planning and control process and its main components.
• Apply strategic thinking.
• Develop organizational and departmental strategies.
• Use the strategy of the organization to determine Key Performance Indicators (KPIs).
• Utilize KPIs to draft an organizational balanced scorecard.
• Convert a strategic plan to an operating plan.

All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others.

Strategic Management and Strategic Thinking

• Evaluation of Strategic Management
• Strategic Thinking versus Strategic Planning
• The Strategic Planning and Control Process
• Benefits of Strategic Management

Analysis of the Environment

• Results of the Analysis
• The SWOT Analysis
• Participation in SWOT Analysis
• List of Critical Issues
• Benefits and Pitfalls

Vision and Mission Statements

• Why Vision and Mission Statements
• What is a Vision? What is a Mission?
• Benefits of Statements
• How Vision and Mission Statements are Formulated
• A Checklist for a Complete Mission Statement
• Strategic Goals and Critical Success Factors
• Key Result Areas
• Communicating the Vision and Mission

Goals, Objectives and Creative Strategies

• Goals, Objectives and Targets
• Financial versus Non-Financial Objectives
• The Use of Key Result Areas
• Adopting Effective Strategies
• Value Innovation and Creative Strategies
• Departmental Strategies

Developing Operating Plans

• From Vision to Action Plan
• The How-How Technique to Develop Plans
• Criteria of Effective Action Plans
• Linking Goals, Strategies, Action Plans and Budgets
• Developing Departmental Plans

Developing Control Systems and Performance Measures

• Approaches to Control
• Using Key Result Areas (KRAs) to Create Key Performance Indicators (KPIs)
• Setting Targets
• The Balanced Scorecard
• Overcoming Barriers to the Implementation of Strategic Management

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session