21-10-2024 - 25-10-2024	3300	Abu Dhabi

Course Introduction:

Success in business and social environments is largely dependent on the effectiveness of our interactions and communication with other people. Successful leaders are those who possess powerful communication skills and an understanding of the differences in the way people interact.

Effective human interaction and understanding others’ communications are essential for career success and personal achievement and vital in today’s fast-paced, technological-oriented organizations. Developing and using good interpersonal interaction skills often leads to promotions, productive work and work environments, positive relationships with colleagues, bosses and clients and demonstrates organizational and personal leadership.

Establishing and maintaining productive communication with people is a challenging, every-day part of a job and a person’s life. It also proves to be beneficial to understand how diversity in types makes for more effective work and social relationships.

Enhancing Leadership Skills with Effective Interpersonal Interaction helps participants understand the need for effective human interaction and communication identifies techniques to assist and offers opportunities to develop good practices which enhance leadership in diverse environments and a personal work team.

The course identifies techniques to improve one’s interpersonal interaction skills in listening, writing, presenting and communication in verbal and non-verbal patterns. It also uses personal development concepts to assess and identify interpersonal interaction styles as reflected by the Myers-Briggs Type Indicator (MBTI), a useful tool to understand diverse interpersonal concepts that lead to mutual respect and trust between people.

This course will allow the participants to identify, to understand and then to practice techniques to create more productive work groups and work group members. Participants have an opportunity in this seminar to learn, understand and practice techniques that make interpersonal interactions more efficient and effective, therefore increasing understanding of others.

Course Objectives:

By the end of this training you will be able to:

Understand that communication is vital to successful, productive work groups
Learn and understand one’s personal communication style and the effect it has on relationships within a work group
Learn a person’s strengths and challenges according to their communication type
Identify and understand communication styles of colleagues and others in the workplace
Recognize the need and value of communication style diversity among members of a work group
Learn techniques to assist in communication problem resolution
Identify the characteristics of effective communication between colleagues in work groups
Learn techniques to assess communication styles of people
Identify communication strategies to build more productive communications
Learn how to create rapport, build trust and establish credibility in a work group

Who Should Attend?

Enhancing Leadership Skills with Effective Interpersonal Interaction will benefit any person who desires to develop more productive communication and human interaction skills, communicate better with others and understand why others communicate and interact differently.

Professionals, leaders, team members or those responsible for others in organizations will benefit.

This training is designed for any person who desires to learn how they interact with others, why others may interact differently and how these differences can be used to develop more productive environments.