As people progress in their career and are promoted they soon realize that new skills are required to manage other people and to lead teams effectively. This program will provide a framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.

• The key team leadership and management skills, and when to use them
• How to motivate and coach teams to higher performance

• Become more effective at handling your specific challenges, from delivering bad news to increasing team motivation
• Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals
• Make the most of today’s electronic communication tools
• Deliver powerful messages that win hearts and minds: messages that are short, simple, strong, credible, tailored to your audience and lead rapidly to action

Managers, supervisors and section heads.

Module 1: The Leadership Challenges

• Recognize Your Leadership Challenges
• Consider the Various Definitions of Leadership
• Articulate the Four Competencies of Effective Leaders
• Describe the Difference between Leading and Managing
• Understand the Power of Vision in Organizations

Module 2: The Leadership Challenges

• Recognize Your Leadership Challenges
• Consider the Various Definitions of Leadership
• Articulate the Four Competencies of Effective Leaders
• Describe the Difference between Leading and Managing
• Understand the Power of Vision in Organizations

Leading with the Head:
Strategic Leadership, Prioritization and Goal Setting

• Define the Elements of Strategic Leadership and a Strategic Plan
• Focus Your Vision in a way That Is Meaningful to You
• Understand the Importance of Prioritization
• Know the Essence of Goal-Setting and How to Set Goals That Will Be Accomplished

Module 3: Leading with the Feet:
Building Trust, Understanding Personal Values, and Making Ethical Decisions

• Recognize the Factors That Impact Trust in Organizations
• Tie the Four Cornerstones of Trust to the Four Competencies of Effective Leadership
• Understand the Nature of Two-Way Trust and How to Build It
• Anticipate Value Differences at Work
• Know How to Approach Ethical Dilemmas in a Logical, Rational Manner

Leading with the Hands:
Situational Leadership and Coaching for Team Development

• Identify the Performance Needs of Employees
• Assess the Readiness Levels of Your Followers
• Intervene with Followers at the Appropriate Level
• Use Situational Leadership® to Build More Effective Teams
• Know Your Preferred Leadership Style
• Improve Team Performance through Coaching

Module 4: Leading with the Heart:
Motivation, Communication and Emotional Intelligence

• Identify the Three Main Things That Motivate Employees
• Create a Greater Sense of Pride and Enjoyment in Your Employees
• Listen and Communicate with Others More Effectively
• Focus on the Future in More Positive Terms
• Understand the Elements of Emotional Intelligence
• Know Where Your Emotional Intelligence Strengths and Development Needs Lie

Module 5: Leadership Development Plans

• Complete a Leadership Development Plan
• Receive Feedback on Your Development Plan
• Prepare and Plan for the Continuing Learning Experiences

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session