The ability to lead effectively is based on a number of key skills. These skills are highly sought after by employers as they involve dealing with people in such a way as to motivate, enthuse and build respect.

• Understanding your role as manager and leader
• Establishing clear objectives and standards of performance for your team
• Managing your workload using effective prioritization and delegation techniques
• Maximizing your influencing skills
• Building an effective team
• Developing and leveraging the capabilities of team members

Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the workplace.

Fundamentals of High Performance Teams

• Analyzing the basics of team operations
• Obtaining the benefits of teams
• Considering the four types of teams
• Building team performance
• Understanding the role of the team leader

Basic Communication

• The basics of face-to-face communication
• Creating effective oral communication
• Making successful presentations
•  Understanding the skill of active listening
•  Overcoming barriers to communications

Giving and Receiving Feedback

• Learning to give effective feedback to others with scripts
• Receiving critical feedback effectively
• Understanding positive and negative attitudes
• Dealing with difficult employees
• Understanding why employees can be difficult
• Utilizing the Thomas-Kilmann conflict mode instrument
• Analyzing the various styles for influencing
• Feedback at Johnson and Johnson

Group Dynamics

• Building high performance team dynamics
• Avoiding ineffective team dynamics
• Rating your team's group process
• Understanding different team player styles
• Examining critical team member competencies

Team Decision Making

• Examining a team decision making model
• Utilizing the Vroom-Yetton leadership model
• Considering methods of group decision making
• Inspecting benefits and drawbacks of group decision methods
• Overcoming barriers to effective decision making

Team Problem Solving

• Defining creative problem solving
• Appreciating the difference between left and right brain thinking
• Obtaining the benefits of brainstorming
• Making use of DeBono's six thinking hats
• Considering Von Oech's work on overcoming mental locks
• Applying the four roles of the creative process

Conflict Resolution

• Understanding constructive vs. destructive conflict
• Obtaining the benefits of positive conflict
• Digging down to the roots of conflict
• Employing an effective conflict management model
• Examining the 5 styles for dealing with conflict

Time Management

• Managing time on a daily basis
• Understanding why people procrastinate
• Setting personal goals in all key areas to guide the use of your time
• Employing an effective goal setting formula
• Understanding the principles of achievement
• Using the key to your power
• Examining the impact of your belief system
• Changing your limiting beliefs

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session