Advanced Competency Based Interviewing is a style of interviewing that was developed in the 1970's by industrial psychologists. This style explores behavioral interviewing asserts that "the most accurate predictor of future performance is past performance in a similar situation." Currently, most organizations are using competency based interviewing to some degree. Unlike traditional interviews, Competency interviewing emphasizes past performance and behaviors. As a consequence, candidates unprepared for the rigor. This course will equip anyone in the practice of recruitment with the right skills to select the best candidate.

On completing this program, participants will:

• Principles and benefits of competency-based interviews
• Developing effective interview questions in alignment with job requirements and selection criteria
• Interviewing skills and techniques including active listening, probing, questioning, reading non-verbal clues or body language
• Assessing the candidate and making recommendations
• Human Behavior

Methodology:

• Accelerated Training Approach- Learning Design Re-patterning
• Problem Based Learning
• Role-Play and Activity
• Case Scenario Analysis

Managers, executives and new HR executives who have to conduct selection interviews.

Exploring Competence Based Interview

• Traditional Interviews Vs Behavioral
• Interviews
• Case Studies an overview

Fundamentals of Competency Based Interview

• The Structure
• Skills & Competencies
• Questions

Preparing for the interview

• Understanding Competency Framework

The Art of Questioning

• Probing
• Tonality & Pitch
• Verbal Punctuation

Different styles for different types

• Open
• Multiple
• Leading
• Hypno Tactical

Crafting your own questions – The Art Of Listening

• Listening Vs Hearing Closed
• Active Listening

Behavior Analysis – Body Language

• Verbal
• Non-Verbal

Advanced Behavior Profiling Through Observation

• Analyzing Language Patterns
• V.A.K

Conducting The Interview Effectively

• S.T.A.R approach

Interviewing Strategies

• One-on-One
• Pairing
• Panel

Interviewer’s common mistakes

• Time Frame
• Mental Frame

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session