In this course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, colleagues or peers when asked for performance improvement interventions. You will be armed with the tools and knowledge that will ensure that you can ask the right questions, find the answers to performance problems and uncover opportunities for improvement. These skills will enable a more strategic approach to improving the overall performance at the individual, operational and organizational level.

By the end of this course you will be able to:

·         Recognize the benefits to the organization in implementing a Training Needs Assessment in order to improve performance

·         Identify and explain the steps in the Training Needs Assessment process needed to identify performance gaps and their root cause

·         Identify and overcome the barriers and challenges when trying to implement a Training Needs Assessment

·         Identify issues/problems with performance, or opportunities to improve performance in your organization or work team

·         Determine when training is the appropriate response to a human performance problem or opportunity

·         Determine Return on Investment (ROI) and measure training effectiveness

• HR managers
• Training managers
• Experienced instructors

• Training Needs Assessment process
• Performance gaps and their causes
• Tools and techniques for Training Needs Assessment
• Data analysis interviews
• Barriers and challenges to Training Needs Assessment
• Overcoming barriers and challenges to Training Needs Assessment
• Training Needs Assessment blueprint

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session