18-11-2024 - 22-11-2024	3800	Dubai

Course Introduction:

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.

However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to happen for obvious reasons, there may be things that contribute to an accident which are not always immediately apparent. Attendance on this training seminar will provide you with the confidence and necessary professionalism to enable a thorough Accident Investigation as soon as practicable after the event.

This training seminar will highlight:

Why and who conducts an investigation?
Investigation methodology, the essential six-step process
Characteristics of an effective incident/accident analysis program
The two major components that contribute to the cause of an incident
Why investigations must be constructive, professional, credible and timely
Safety Management Systems on promoting a pro-active Safety Culture

Course Objectives:

By the end of the course the attendees will be able to:

Develop the knowledge and skills required to investigate all adverse events
Understand the causes of accidents and ill-health
Understand the elements that combine to form an accident
Develop confidence & professionalism in investigating, interviewing & reporting
Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’
Apply the legal requirements and company procedures

Who Should Attend?

This training seminar is suitable for those officers who may become involved in these investigation as well as Managers wishing to have a deeper knowledge of this process and crucially how it affects the interpretation of the law, regulations and company procedures. This course is suitable to a wide range of professionals but will greatly benefit:

HSE Officers
Supervisors
Inspectors
Advisors
Auditors
Team Leaders/Managers

Course Outline:

Day 1

Incident and Accident Theories

Incident & Accident Analysis Overview, exploring Accident Theory
Identify accident and incident causation factors
What are the necessary conditions for an accident to happen?
Unsafe Acts V. Unsafe Conditions: Avoiding the “Blame Game”
Role of the HSE Team Leader and a trained and prepared workforce during an Investigation
Links between Risk Assessment and Incident Investigation
Factors that contribute towards establishing a good safety culture?
Case Studies – organizations who survived and those who failed

DAY 2

Investigation Methodology

Six-step accident investigation process
Scene Protection and Examination - Who should be involved at this stage
Listen and Learn, and Learn to Look and Listen More
The importance of Note Taking v. reliance on memory
Scene Photographs (+video) and Sketching – equipment required
Case Studies

DAY 3

Root Cause Analysis

What is the “Root Cause” and why is it important
Basic v. Root Cause: Getting from “effect” to “cause”
What questions to ask to confirm “Root Cause”
From Root Cause to Prevention
Consider the Human Error issues
Help to establish and maintain regulatory due diligence
The role of policies, equipment and training on accident prevention
Case Studies

DAY 4

Interviewing Techniques, Facts, Evidence & Witness Statements

Purpose and preparation for the Interview
Who conducts the interview
Where to conduct an interview
Building Rapport with the witness
Obtaining Witness Statements
Forms and Format
Inculpatory and Exculpatory statements
Group Exercise (Obtaining Statements)

DAY 5

Report Writing & Practical Exercises

Forms, format and structure
Effective Writing Skills – simple, self-explanatory and straightforward
Writing the Report – the aim is to persuade and seek action
Help to prevent recurrence – cost savings (human and financial)
Class exercise - Accident Investigation based on case study
Class exercise - Produce the outline of a suitable report from the above

Course Certificate:

International Center for Training & Development (ICTD) will award an internationally recognized certificate(s) for each delegate on completion of training.

Course Methodology:

A variety of methodologies will be used during the course that includes:

(30%) Based on Case Studies
(30%) Techniques
(30%) Role Play
(10%) Concepts
Pre-test and Post-test
Variety of Learning Methods
Lectures
Case Studies and Self Questionaires
Group Work
Discussion
Presentation

Course Fees:

To be advised as per the course location. This rate includes participant’s manual, and-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.