Negotiation Strategies
COURSE DESCRIPTION

Course Introduction:

 

Welcome to the Negotiation Strategies course! This course is designed to equip participants with essential negotiation skills and strategies to achieve successful outcomes in various professional and personal contexts. Negotiation is a fundamental skill in business and everyday life, influencing everything from deals and contracts to interpersonal relationships.

 

Course Objectives:

 

After the training you will;

  • Understand the principles of negotiation and its importance in different scenarios.
  • Learn effective negotiation strategies and tactics.
  • Develop skills in preparation, communication, and problem-solving during negotiations.
  • Gain confidence in handling different negotiation styles and situations.
  • Apply learned techniques to achieve mutually beneficial agreements

 

Who Should Attend?

 

This course is ideal for professionals across all industries who engage in negotiations as part of their roles, including:

  • Business executives and managers
  • Sales and marketing professionals
  • Procurement officers
  • HR managers
  • Project managers
  • Lawyers and legal professionals
  • Entrepreneurs and business owners

 

Course Outline:

 

Introduction to Negotiation

  • Definition and importance of negotiation
  • Types of negotiations

 

Preparation Phase

  • Setting objectives and priorities
  • Gathering information and understanding the other party

Communication Skills in Negotiation

  • Effective listening and questioning techniques
  • Non-verbal communication and body language

 

Negotiation Strategies

  • Distributive vs. integrative negotiation
  • BATNA (Best Alternative to a Negotiated Agreement)
  • Creating and claiming value

 

Handling Difficult Situations

  • Dealing with conflict and resistance
  • Overcoming common negotiation pitfalls

 

Negotiation Styles

  • Identifying and adapting to different negotiation styles
  • Assertiveness vs. cooperation

 

Closing and Follow-up

  • Reaching agreement and finalizing deals
  • Post-negotiation strategies and relationship management

 

Case Studies and Practical Exercises

  • Analyzing real-world negotiation scenarios
  • Role-playing exercises to apply learned strategies

 

Personal Action Plan

  • Developing a plan to implement negotiation skills post-course

 

By the end of this course, participants will be equipped with practical tools and strategies to navigate negotiations effectively, enhance their communication skills, and achieve optimal outcomes in various professional and personal contexts. We look forward to your active participation and learning throughout the course!

 

Course Methodology:

 

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques 
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work

 

Course Fees:

 

To be advice as per course location. This rate includes participant’s manual, Hands-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

 

Course Certificate:

 

International Center for Training & Development (ICTD) will award an internationally recognized certificate(s) for each delegate on completion of training.

 

Course Timings:

 

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session

 
COURSE OBJECTIVE
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COURSE OUTLINE
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MIDDLE EAST - DUBAI
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EMAIL: nooraldeen@ictd.ae website: www.ictd.ae