International Logistics Management
COURSE DESCRIPTION

 

Course Introduction:

 

This course will provide delegates with an overview of the freight forwarding process within the international trade environment. It will suggest best practice methodologies to follow when establishing forwarding operations together with a unique tool kit for ongoing measurement of operational performance.

 

 

Course Objectives:

 

At the end of the course participants will be able to:          

  • Define, explain and illustrate the key operational issues involved in international logistics;
  • Explain and illustrate the significance of logistics and supply chain management in international business;
  • Explain and illustrate the composition of global supply chain;
  • Apply this knowledge of managing logistics in international trade operations in analysis, discussion and argument;
  • Analyze the supply chain strategies of firms;
  • Examine the levels of risk, efficiency, and sustainability of a supply chain; and,
  • Communicate effectively oral and written forms about international supply chain management using appropriate concepts, logic and rhetorical conventions.

 

Who Should Attend?

 

This course is recommended for anyone who wish to review or upgrade their present skills in Logistics Management to improve organizational performance.

 

 

Course Outline:

 

International Trade

·         Reasons for overseas buying/selling

·         Key features

·         Variables in supply/demand process

 

Sales and Delivery Contractual Terms

·         Incoterms

·         Payments/documents/insurance

·         Logistics viewpoints

 

Customer Service

·         Defining the customer

·         Defining the requirements

·         Determining strategies

·         Measuring customer service

·         Ongoing monitoring and control methods

 

Applying Customer Service Principles

·         Application of best practices

·         Establishment of customer relationships

·         The total documentation relationships

·         Utilizing planning checklists

·         Identifying and attaining customer service requirements

·         Performance measurement

·         Effective operation control strategies

 

Freight Transport Operations

·         Mode selection

·         Sharing networks

·         Operational costings

·         Transport planning models

·         Checklists for improvement

 

Warehousing and Storage Operations

·         Product analysis

·         Determining facility requirements

 

 

 

Course Methodology:

 

A variety of methodologies will be used during the course that includes:

  • ​(30%) Based on Case Studies
  • (30%) Techniques 
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

 

 

Course Fees:

 

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

 

 

Course Timings:

 

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session
COURSE OBJECTIVE
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COURSE OUTLINE
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