This course provides a foundation in three topic areas, legislation, safety, and communications. Under the legislative section the students gain an understanding of the basic principles of environmental law and the legislative framework under which most water suppliers must legally operate. The safety section will cover topics such as occupational health and safety as it applies to operations and management of water systems. The third section will cover oral and written communication skills required for operators dealing with specific situations that arise through interactions with the public.

On completion of the first module Environmental Legislation the student will be able to: 

• Understand the fundamentals of Law and Liability 
• Describe briefly Federal Environmental Legislation
• Describe the different Types of legislation
• Understand the different Federal Acts
• Explain briefly Provincial Water and Wastewater Legislation
• List and briefly explain the Types of legislation
• Explain briefly Provincial legislation
• Understand the different Water and Wastewater legislation categories 
• Explain briefly Occupational and Municipal Legislation
• Understand the concepts of Due Diligence / Case studies / Inspections

On completion of the second module Occupational Health and Safety the student will be able to:

• Understand the principles of Regulations & OHS Programs   
• Describe the basic Construction Safety issues
• Describe the fundamentals of Plant Safety 
• Describe the basic concerns of Occupational Hygiene

On completion of the third module on Communications the student will be able to:

• Understand the concerns of Community Relations
• Explain the issues around Risk and Media Communications
• Understand the importance of Interpersonal Skills
• Understand the importance of Oral Communications   
• Understand the  fundamentals of Consultant and Proposal Writing 

• All Supervisors working on the COMPANY facilities
• Safety Committees
• Corporate Managers
• Department Managers       
• First Line Supervisors
• Facility Engineers and Specialists
• Accident Investigation Team Members

Module A: Environmental Legislation

• Law and Liability 
• Federal Environmental Legislation
• Types of legislation
• Federal Acts
• Provincial Water Legislation
• Types of legislation
• Provincial legislation
• Water legislation categories 
• Occupational and Municipal Legislation
• Due Diligence / Case studies / Inspections
• Sewerage System regulations under the Health Act
• Municipal Sewage regulations under the Environmental Management Act
• Waste Discharge Regulations EMA
• Organic Matter recycling regulations EMA
• Canadian Council of Ministers of the Environment under Fisheries Act

Module B: Occupational Health and Safety

• Regulations & OHS Programs
• Construction Safety
• Plant Safety 
• Occupational Hygiene

Module C:  Communications

• Community Relations
• Risk and Media Communications
• Interpersonal Skills
• Oral Communications   
• Consultants and Proposal Writing 

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

To be advised as per the course location. This rate includes participant’s manual, and-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session